11 Ways to Practice Proper Conference Call Etiquette
Published on: June 9, 2020
Updated on: April 24, 2024
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Conference calls and meetings have become the new norm upon the advent of the global coronavirus pandemic. While there are certainly work from home pros and cons for this kind of setup, conference calls will most likely continue even if the spread of the virus eventually mellows down in the future. Online meetings will act as a preemptive measure to protect the health of everyone in the office.
Since conference calls are now integral to our daily life, people need to be mindful and learn proper online meeting etiquette.
This list will provide you with tips and pointers when attending and leading conference call meetings.
Things to do before attending/starting the conference
There are several things you need to prepare before starting and attending conference meetings. Check if you follow this good pre-conference meeting routine:
1. Determine the agenda of the meeting and role of the participants
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2. TRIPLE check the devices you will be using for the meeting
Part of a pre-conference call routine is making sure that the devices you will be using are optimal. Because you didn't encounter problems from your last call, it doesn't mean there won't be with your next one. Check the camera and audio quality of the devices that you will be using. Consider also which method is the best for a particular conference call. Sure, you could attend the meeting using only your smartphone, but nothing beats the versatility that a desktop or a laptop provides. In case there are problems with your devices, inform the participants regarding these issues. You don't want people to feel confused and frustrated when your camera constantly glitches during the call.3. Make sure you allocate a conducive space when attending conference calls
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4. Discuss with your family the importance of the conference call
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5. Wear appropriate clothing
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Things to Remember During the Meeting
Now that you are all set, it's time to know the dos and don'ts when your conference call starts. Continue reading to understand how always to keep it professional when you are in an online meeting:6. Greet everyone cordially and reiterate the agenda and rules of the meeting
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7. Mute yourself when it’s not your turn to speak
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8. Avoid switching browsers and playing games during the meeting
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9. Incorporate Kanban Feedback Loops to Maximize your productivity
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Things to Do After the Meeting
Now that the meeting’s over, maximize your productivity by following the last two tips. Read towards the end to know how to nurture yourself even if you work at home:10. Switch off your device and immediately arrange all the notes you wrote down
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11. Relax and enjoy the rest of the day
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