A special fusion of luxury, convenience, community, and having a dedicated and personal concierge is one of the main features that makes the Condo living experience better. A condo concierge, assures tenants and its residents a smooth living experience by not just only providing personalized assistance and tight security, but also alluding and giving the feeling of a well-fostered community right in your DMCI Homes condominium.
With how fast-paced everything is nowadays, the need to swiftly accomplish tasks has been great. To help residents and tenants, properties have already developed something that would fit into everyone’s everyday lifestyle - the virtual concierge. The virtual concierge is an on-the-go concierge available as an application on one’s mobile phone.
By merging technology and service, discover how the everyday living conditions of those who reside in condominiums are greatly improved by a dedicated virtual concierge. In addition, this article will provide insight into the functionalities and usage of a convenient concierge app which is noted to improve residential satisfaction, execution of tenant requests, and overall enhance everyday condo living life.
The importance of a condo concierge
Aside from greeting the tenants and their guests, the concierge serves as a reminder the condo and its community maintain a high standard of living. Having a condo concierge gives off a luxurious feel and vibe to the overall condo-living experience, but not only that there are two (2) main benefits to having a dedicated concierge:
Enhancing resident convenience
It takes a lot of effort to be a dedicated condo concierge. They do more than just receive and welcome its residents. They also serve as the go-to person for all of the tenants. They take care of a variety of duties like amenities reservation, scheduling of maintenance requests, and more. The needs of the residents get fulfilled more efficiently which saves more time and effort all because of a personalized service. By streamlining tenant demands, a concierge has already improved the lifestyle of the condo’s residents. Apart from swiftly answering all tenants and resident inquiries, there are a lot of other important tasks that they do such as ensuring cleanliness and emergency and safety assistance, managing disputes, and aiding travel and other entertainment needs. Sometimes they even do home repairs.
Dedicated concierges don’t even stop there. After accomplishing the initial step of certain tasks, they even make sure to cover the follow-through, meaning they also understand that by going the extra mile to make things more convenient for their tenants, they level up the overall satisfaction of the community they serve.
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Swift service in seconds
In addition to excellent and one-step-ahead service, with the combination of using technology, a virtual concierge can instantly add an upgraded feel to the overall experience of the residents. With a virtual concierge-like the Stevie Award Winning DMCI Communities App, it offers the residents round-the-clock access/ 24/7 access to much-needed services, making support guaranteed and available at all times with just a simple tap away. With how everything is fast-paced, when it comes to condo living, excellent concierge service is invaluable making daily life more manageable and enjoyable.
With the integration of technology in the form of a mobile app, tenants and residents can surely go about their business with ease. Aside from getting ahead of the curve, with the introduction to using a virtual concierge, this effort puts tenants ’ minds at ease knowing that their condominium is thinking of ways how to even take the level of convenience further.
Synergizing human touch and technological convenience is an indication that the future of condo living is providing an elevated and seamless experience for all of its tenants and residents. With a virtual concierge so accessible, it allows tenants to make quick transactions. A definite plus especially for those residents who are looking to save time visiting the actual concierge and for those who are always on the move. Apart from saving time on inquiries for various concerns is also made accessible given the availability of a virtual concierge.
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The DMCI virtual concierge: DMCI Communities App
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For the residents who are always on the go and would always miss out on the assistance of their concierge, don’t fret. Virtual concierges can just as well get the job done as their in-person counterparts. Knowing the vital need for a virtual concierge, DMCI went ahead and launched one of its newest amenities: The DMCI Communities App - a virtual concierge that seamlessly connects the residents and tenants to the property check out some of its cool features:
1. Easy access to your monthly statement of accounts
This paperless effort encourages tenants to be on the more eco-friendly side of things. With just a tap on your fingers, tenants and residents will be able to access and view their monthly statement of account. Saves you the trip to your mailbox!
2. Direct updates from the Property Management Office
Never miss an update from your PMO. No need to pass by the office! With the DMCI Communities App tenants can keep themselves informed with the latest happenings, building maintenance, and repair schedules.
3. Seamless work permits and gate pass acquisition
Need your WiFi fixed? How about needing appliances delivered inside the condominium vicinity? You need Work Permits and Gate Passes. With the PMO always on a scheduled time, the DMCI Communities App secures these necessary documents for you swiftly all through simple taps from your fingers! No need to go through the hassle of visiting the office!
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4. Rideshare
Having difficulty in finding a ride? Let the DMCI Communities App help you in getting where you need to go. With just a few taps from your fingertips, you’ll be able to check out Rideshare schedules to bring you to and from your home. This will also allow you to get to know other residents. Another great way is fostering community building.
Having a virtual concierge can simply put tenants' and residents' minds at ease knowing that assistance is now available around the clock and is within reach. Not only does it boost the hospitality service of the property but also generates more service satisfaction not only from the tenants but also from the guests themselves.
The impact of a dedicated concierge
Having an excellent concierge uplifts the overall condo-living experience. The property is more likely to increase its value and have a higher chance for resident retention as it provides top-notch concierge services such as providing consistent and reliable assistance to the tenants and residents. The presence of high-quality concierge services, whether in-person or by way of a virtual app, adds a welcoming and reliable feel to the property therefore increasing its value. Knowing the competition within the real estate market, it will look attractive to the market enticing prospective buyers and soon-to-be renters are more likely to pay a premium for all the convenience the property offers, including having a dedicated concierge.
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The fact is that when residents feel valued and well taken care of by way of meeting their needs, they are more likely to remain in their condos for a much longer period since it encourages them to engage in fostering a sense of community, it could be possible that because of this they could even recommend condo living to their friends and loved ones. It leaves a good impression on other residents as well as the property management. Movements like it could reduce turnover rates and associated costs.
Whether it is in-person or virtual, having excellent concierge services greatly benefits the entire community whether you are a resident or part of the property management. The concierge is known to be one of the most important aspects of a wonderful condo living experience and one of the many factors why so often people are drawn to a certain property. They add to the already elevated ambiance of the property by being an extension of the already existing amenities.
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